The promise of AI in talent acquisition (TA) has long been to reduce time to hire and assist recruiters in making better, fairer decisions at scale. As HR and TA teams deploy more AI tools for sourcing, screening, and interviewing candidates, HR pros are learning that AI can reduce, reinforce, or even obscure bias, depending on how it’s trained and used. Human recruiters are increasingly making decisions based on insights from AI across the globe. While fewer marquee headlines are addressing how AI tools are impacting biases in hiring, it’s still a critical issue for HR teams and the vendors that are working to deploy this technology. “When AI first came out, you heard a lot of conversation around bias and hallucination and all that, and now you hear less about those things and more about all the new tech and all the possibilities,” Daniel Chait, Greenhouse cofounder and CEO, said. But he cautioned that just because the online discourse has moved on from concerns around bias or other AI-related risk, doesn’t mean that HR pros and vendors aren’t still thinking about it. For more on the impact of AI on bias in hiring, keep reading here.—AD |