This year’s Semafor World Economy was a who’s who of business and politics, from the CEO of Cisco to a senator from Virginia and a representative from the Dubai Economic Development Corporation. Several leaders spoke about their employees, AI in the workplace, and how corporate culture is shifting. On recruiting. “I still do final-round interviews for everybody at corporate, all of our store managers, the leadership of our manufacturing facilities, the leadership of our CX teams, because I want them to know that we care. I’m looking for people who are proactive—do their values align with the company? And part of that is, ‘learn to grow’ is one of our core values.”—Neil Blumenthal, co-founder and CEO, Warby Parker “What they [other airlines] haven’t matched are people. I continue to firmly believe that JetBlue has some of the best people, because we hire people who are actually customers. One of the things we look at when we’re hiring is volunteers and a proxy for customer service.”—Joanna Geraghty, CEO, JetBlue Keep reading.—KP |