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Expectation vs. reality
To:Brew Readers
HR pros say they’re all in on AI, but does aptitude align with aspirations?
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September 22, 2026View Online | Sign Up | Shop
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Sponsor Logo: Sana

Hello there! Everyone has AI on the brain, and HR professionals are no exception. Yet how many HR professionals can confidently say their team is not just thinking (and talking) about AI, but is ready to adopt, scale, and oversee the tech in a meaningful way that will drive value for their department and organization? To answer that question, HR Brew decided to go straight to the source. We surveyed a segment of our audience to gain an understanding of AI readiness among HR professionals. Read on for a summation of our findings.

In today’s edition:

State of the industry

⚖️ Let’s settle this

😵‍💫 Doom loop

—Tricia Crimmins, Kristen Parisi, Courtney Vien

TECH

Scattershot strategy

HR Brew State of the Industry report

Morning Brew Inc.

AI has taken the workplace by storm, and for HR teams—and the companies they’re part of—deploying AI is increasingly important. Seventy-seven percent of respondents to HR Brew’s survey said that AI adoption is at least a “moderate” priority for their department, and that number grew when asked about the workplace at large: 84% said their companies were prioritizing it.

“Every employee is encouraged to use AI tools,” one respondent said. “They are some of the most powerful tools we have access to, and everyone should be finding ways to increase their own efficiency with them.”

And because AI is overwhelmingly a standout company objective, according to the data, HR teams aren’t the only ones at the forefront of its adoption in workplaces. A majority of respondents reported that HR, IT, and executive leadership teams are “involved” in deployment: 78% said HR teams, 77% for IT, and 71% for executive leadership.

HR’s involvement isn’t necessarily translating into significant AI use, though. Only 45% of respondents reported that their HR department’s participation in their workplace’s AI transformation is “high” or “very high,” and only half of respondents said HR is “only somewhat modeling the AI behavior” it wants from the entire workforce.

For more on the state of AI readiness in HR, keep reading here.—TC

Sponsored By Sana

Lapping up the learnings

Sponsor: Sana

Right now, one learning tool’s made for courses, another tool’s made for coaching, and the stack that mother gives you doesn’t talk to itself at all.

Chasing rabbits won’t solve disjointed tools. Sana Learn is a singular AI-native platform that builds your courses, answers questions straight from your company’s knowledge (with sources), coaches people through real scenarios, and shows you where people are thriving and where they’re stuck.

They’re an LMS, authoring tool, AI tutor, and analytics provider in one. Trusted by Spotify, Brex, and Hinge Health. It’s designed to move you beyond one-size-fits-all content to a truly dynamic, personalized learning experience at scale.

See Alice it in action.

DEI

Another settled suit

US Department of Justice building and the American flag under the sun, Washington DC, United States

Getty Images

Accenture and the Department of Justice (DOJ) agreed to a $25 million settlement over alleged discriminatory employment practices this week.

The DOJ claimed that Accenture has violated the False Claims Act since 2017 by “taking race or sex into account when making hiring decisions” and when considering promotions, using aspirational workforce representation goals, according to the settlement. The DOJ also asserted that Accenture violated anti-discrimination rules by taking race and sex into account in decisions regarding employee leadership development and educational programs.

The company denies engaging in discrimination, with the settlement stating that it is “neither an admission of liability by Accenture, nor a concession by the United States that its claims are not well-founded.”

The settlement is the largest DEI-related False Claims Act suit to date, and follows similar deals made with IBM and Deloitte earlier this year, HR Brew reported previously.

For more on the settlement and its implications, keep reading here.—KP

Sponsored By Bank of America

Sponsor: Bank of America

Are you using this retention tool? Don’t sleep on the power of your benefits packages. With the right strategy, they can do more heavy lifting for retention than you might think. We teamed up with Bank of America Workplace Benefits to explore what goes into effective financial wellness benefits programs. See what we learned.

RECRUITMENT & RETENTION

Break the cycle

résumé

Erhui1979/Getty Images

The résumé has been a standard part of the hiring process for about 75 years now. But thanks to AI, it’s not as trusted or clear an indicator of job candidate quality as it once was.

“Some of our research shows that there’s more noise than signal right now in the résumé,” Paul Todgham, CFO of hiring and application tracking platform Greenhouse, told CFO Brew.

Candidates are using AI to tailor their résumés to specific roles, but in some cases, they’re applying to jobs they’re not really qualified for. Companies, in turn, are using AI to sift through the large numbers of résumés they’re getting. And job seekers are finding ways to get around automated and AI-enabled systems, using methods like prompt injection. This phenomenon of more AI use begetting more AI use has been dubbed the “AI doom loop.”

For more on how to break through hiring’s “AI doom loop,” keep reading on CFO Brew.—CV

Sponsored By LinkedIn

Sponsor: LinkedIn

Aha! There’s that needle in my haystack. Most recruiters lose hours to manual work, aka filtering profiles, toggling between 15 tabs, and chasing lukewarm leads. LinkedIn’s Hiring Assistant was built to give that time back to you. It can save an average of +4 hours per role, turning a sourcing week into a sourcing day. Talk to a product consultant.

work perks

A desktop computer plugged into a green couch.

Francis Scialabba

Today’s top HR reads.

Stat: The majority (71%) of those surveyed in the US believe AI will result in fewer jobs, while only 5% believe it will create more. (Pew Research Center)

Quote: “Human judgment is going to supersede human expertise.”—Adam Grant, a bestselling author and organizational psychologist, on how AI is changing the skills needed to perform white-collar roles (the Wall Street Journal)

Read: Young professionals are ditching cushy jobs at major consultancies for even cushier jobs at AI startups. (the New York Times)

The learning platform: Sana Learn is a singular AI-native platform that builds your courses, answers questions straight from your company’s knowledge (with sources), coaches people through real scenarios, and shows you where they thrive. See it in action.*

*A message from our sponsor.

Jobs

Now Hiring

More focus, less fluff. CollabWORK filters out the noise and delivers jobs that actually match what HR Brew readers are looking for. Click here to see the full board of curated roles.

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Written by Tricia Crimmins, Kristen Parisi, Courtney Vien, Vicky Valet, and Paige McGlauflin

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From recruiting and retention to company culture and the latest in HR tech, HR Brew delivers up-to-date industry news and tips to help HR pros stay nimble in today’s fast-changing business environment.

By subscribing, you accept our Terms & Privacy Policy.

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