A promotion into management may not be the step up the corporate ladder that it once was. As companies like Amazon, Google, and Microsoft flatten corporate structures and downsize middle management, some managers have more work and more direct reports than ever before. The average number of direct reports per manager was 12.1 in 2025, according to recent Gallup data. That’s up from 10.9 in 2024, and a 50% increase from 2013, when Gallup first collected this data. While 66% of managers oversee fewer than 10 employees, 22% of them lead teams of 10–24, while 13% manage 25 or more employees. “It isn’t happening in every organization yet, so there’s a certain percentage of organizations that are affecting the overall average,” Jim Harter, chief workplace scientist at Gallup, said. “But, if you’re going to flatten an organization more than it currently is, then there are some parameters that make it work.” For more on how this is affecting managers, and what HR can do to help, keep reading here.—MC |